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  • Dear Shaina, I wanted to take a moment to let you know just how much your relentless efforts to get out daughter's cameo replaced was appreciated. When we lost our daughter, Abby Grice Pack, 4 ~ yrs ago, we honored her with a beautiful marker, with two special cameo inserts. One is a metal "donor's medallion. The other is a Cameo with her picture on it. Within 3 years or so, the picture began to fade dramatically and show signs of water damage. After several conversations, we were told that the original cameo was porcelain and should have been metal. I believe you got involved in helping us get the issue resolved sometime last fall. You contacted your vendor and stayed in touch with us on a regular basis, letting us know what was required in order to create a replacement cameo. The first photocopy we sent wasn't quite up to par. So we had to get a "copyright" release from the photo studio where our last professional photo of Abby was taken. It was one delay after another. Once your vendor got the right picture for the new cameo, you kept the pressure up to get it sent to you for installation. Last week, I was so pleased to see the end result. The Cameo was perfect and I couldn't be happier. I will now take our granddaughter, Abby's daughter, to see her mother's market for the first time. She is eight and old enough, now, to understand. Your professionalism, thoughtfulness, and overall persistence will never be forgotten. From the very beginning of this situation and all the way through to last week when you walked out to Abby's marker with me to ensure I was completely satisfied, you demonstrated what we have come to know are Floral Haven's high standards. Our highest regards, P.S. People like you are the very reason Debi and I recently purchased two plots next to Abby for ourselves.
    Dan Grice
  • Thank you for the compassionate care during our recent loss. You all went above and beyond. Especially Chris Caporale for everything you did, including the Red Sox Hat! We Shall always remember with deep gratitude your comforting expression of sympathy. Family of MV.
    MV
  • To thank you for your kindness and sympathy at a time when it was deeply appreciated. Thanks for taking such good care of our mother in our time of need. Please tell the person who was responsible for her makeup & hair that they did an outstanding job & we are forever thankful!!
    The T. Family
  • For everything you've done..... for being the special people that you are.... thank you so very much. We appreciate all the staff did to help us with my dad's service. I'm proud to know that I work with such caring people every day. Thank you for the hugs, cards, flowers, and hard work. We couldn't have made it through it without you!! Love,
    The F. Family
  • Thank you so much for the wonderful service Floral Haven provided in the Garden of Angels. It is only because of you that our tiny Christopher was able to have a beautiful burial, and that means so much to us. Thank you for helping this difficult time be a little easier.
    R & M
  • Floral Haven Family, I'm a little slow these days, including with some of my "thank yous" but, I wanted to tell you all how special you are and how much it meant to me to receive a plant from you all while I was in Hillcrest Heart hospital. I'm doing really well! In fact, I'm ready to try to come help again when you have a need. Thanks for being such a special group! Your thoughtfulness is greatly appreciated! With Love,
    LD
  • We cannot thank you enough for all you have done for our family. It means so much to us that you took care of all of the funeral costs for our baby girl, Brantley. You are an awesome example of Christian love and we are so thankful for you.
    Lyndsi & Juotin
  • Jon, thank you so much for your thoughtfulness and professionalism regarding my mama - Janette S. Warm Regards,
    C.G.
  • Jon, I just want to say, thank you for all your help. With our service for Blaine & for the "EXTRA MILE" helping us get him to Arlington. We had a really beautiful service there, as well! Sincerely,
    Forrest & Jan
  • Dear Mr. Hoopert & Dedicated Staff, Thank you so much for all your kindness and caring through this difficult time. My family and I so appreciate of all that you did for us! To thank you for your kindness and sympathy at a time when it was deeply appreciated by the family of Ruby L. Sincerely,
    Johen, Jon N, & Sam